Frequently Asked Questions
Everything you need to know about our premium leather accessories.
What kind of leather does Bullstrap use?
We use 100% top-grain calfskin leather sourced from world-class tanneries. Our leather is designed to develop a unique patina over time, reflecting your personal journey.
How long does shipping take?
Standard domestic orders typically arrive within 3-5 business days. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please note that personalized or final sale items are not eligible for return.
Does my Bullstrap product come with a warranty?
Yes, we stand behind our craftsmanship. All Bullstrap leather goods are covered by a limited lifetime warranty against manufacturing defects.
How do I care for my leather products?
To maintain the quality of your leather, avoid excessive exposure to water and direct sunlight. We recommend using a high-quality leather conditioner every few months to keep the hide supple.
Can I change or cancel my order after it's been placed?
Orders are processed quickly to ensure fast delivery. You can request a change or cancellation within 1 hour of purchase by contacting our support team.